CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Reviews
Very happy about the work I got done!! I had to get my brakes fixed. The price was good and my car drives so much better now. This is a shop you can rely on!! An honest mechanic!! Karen R., Springfield |
I can not say enough good things about the experience I had! The staff is courteous and genuinely caring, they keep me informed the entire time and worked quickly. They absolutely earned my repeat business! Navessa W., Springfield |
Aasby was very friendly and easy to work with. They explained, in detail, the work that I needed on my car along with the cost and severity of any issues. Excellent service! Michael T., Brookline Station |